Onboarding includes gathering access, understanding your processes, setting communication expectations, and identifying initial tasks to delegate.

Many times a business owner is anxious to hand over certain tasks. After we discuss your needs, I can also help identify tasks that can be delegated that will create immediate relief.

Ongoing support means consistent help with recurring tasks so your business stays organized, consistent, and moving forward. We will communicate on a regular basis to discuss current tasks and identify new tasks that would be helpful to delegate.

Communication typically happens through email with regular check-ins as needed. We can also meet via video conferencing.

If you feel stretched, behind on tasks, or spending time on work that doesn’t require your expertise, it’s likely time for support.

A virtual assistant provides behind-the-scenes support such as admin tasks, content support, website updates, organization, and systems that help your business run smoothly.

Common tasks include inbox and calendar management, content scheduling, blog uploads, website updates, client communication, research, and ongoing administrative support.

Strategy & Planning

• Initial discovery call to understand business goals, brand style, and
  functionality needs

• Guidance on site structure and page layout

• Recommendations for fonts, colors, and overall design direction

Website Setup & Design

• Squarespace site setup or redesign using an existing account

• Custom layout and design using Squarespace blocks

• Mobile - friendly and responsive design

• Clean, modern, and on-brand visual styling

Core Pages Design

Typically includes up to 5–7 pages, such as:

• Home

• About

• Services or Services Portfolio

• Contact

• Booking / Discovery Call

• Privacy Policy & Terms pages (content provided by client)

Content Integration

• Uploading and formatting client-provided text

• Image placement and optimization

• Basic one page SEO formatting (headings, page titles, meta descriptions)

Functional Elements

• Contact forms and scheduling integration

• Buttons, calls to action, and navigation setup

• Gallery, accordion, or portfolio sections

• Basic email signup or newsletter integration (if applicable)

Review & Launch

• One to two revision rounds

• Pre-launch testing across desktop and mobile

• Final walkthrough and site launch support

Post-Launch Support

• Basic training or walkthrough video

• Ongoing site updates and maintenance offered in a separate package

• Content updates or design tweaks

What’s Usually Not Included

• Copywriting (unless specified)

• Branding or logo design

• Advanced SEO strategy

• Custom coding beyond Squarespace capabilities

• Ongoing content creation after launch

Squarespace website design through Virtual Secret Weapon focuses on creating clean, functional, and professional websites that are easy to maintain and built to support long-term growth.